Durex Play Massage 2 In 1 200ml

1. PAYMENT METHODS

To make online shopping with Watsons as convenient as possible, we support the following payment options:

1. Cash on Delivery
2. Prepayment via:
   • Domestic ATM Card (You need to register for Internet Banking before using this method.)
   • Credit/Debit Cards: VISA / MASTER / JCB / AMEX
   • MoMo e-wallet

2. ORDER CANCELLATION

Your order will be processed immediately after payment confirmation. For assistance with order cancellation, please contact us:

• Hotline: 1900 989877 (9:00 AM - 6:00 PM)
• Email: contactus@watsons.vn
• Website: https://www.watsons.vn/contactUs

3. DELIVERY TIME & FEES

We strive to deliver your order as quickly as possible through the following methods:

1. Express Delivery

• Delivery within 3 hours (applicable in Ho Chi Minh City).
• Free shipping for orders 249,000 VND and above.

2. Click & Collect Express

• Free of charge, pick up at store within 2 hours after confirmation.

3. Home Delivery

• Free shipping for orders 249,000 VND and above.
• For orders below 249,000 VND:
  • Ho Chi Minh City: 19,000 VND (Estimated delivery: 1 - 3 working days)
  • Other provinces: 49,000 VND (Estimated delivery: 3 - 7 working days)

4. Click & Collect

• Free of charge, pick up at store within 3 - 5 working days.

4. RETURN & REFUND POLICY

We always strive to deliver products in the best condition and exactly as ordered. Returns and refunds are considered in the following cases:

• Wrong item, size, color, or missing products.
• Expired products.
• Damaged during transportation.

Return conditions:

• Return all purchased items, gifts, vouchers, and discount coupons (if any).
• Products must be unused, undamaged, and packaging intact.
• Refund will be processed within 30 working days after successful inspection.

For assistance:

• Hotline: 1900 989877 (9:00 AM - 6:00 PM)
• Email: contactus@watsons.vn